How to fix common Google Play Store error codes

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How to fix common Google Play Store error codes

Post  forumtester on Tue Aug 28, 2018 10:36 pm

Error 944

Error 944 appears when the the Google Play Store servers are offline or if they’re suffering from some other connectivity issue. The best solution is to wait a little while and try again, rather than messing around with app settings.

Error code 944 is a bit of an annoying Play Store error, as you’ll just have to wait for the servers to fix themselves. But at least there’s nothing wrong on your device.

Error 941 / 927 / 504 / 495 / 413 / 406 / 110 / rh01 / rpc:aec:0

If you’ve had problems downloading apps from the Play Store, you have likely come across Error 495, 110, or one of the other codes above. They all indicate slightly different download problems, but they all share the same solution. To fix any one of them, you’re probably going to need a new Google ID assigned to your device, but that’s not too hard to do.

Firstly, delete your Google Play Store data by heading over to Settings > Apps > All > Google Play Store > Clear data & Clear cache. This may fix your problem. If not then you’ll want to delete your data from the Google Services Framework too, which can also be found under the apps settings menu. This will give you a new Google ID on your devices, almost as if you had factory reset it. However, this new ID has the downside of messing up some apps, at least temporarily, so you might have to reinstall any apps that suddenly have problems.

If you’re still running into issues after that, you’ll have to delete your Google account from your device. To do this, and re-add it back after a restart, go to Settings > Accounts > Google.

DF-BPA-09 Error Processing Purchase

The character mishmash above is another fairly common error, this time related to trying to download a purchased app. Unfortunately trying over and over again won’t make the error go away, but a quick clear of the Play Store app data will solve this one quickly. Just Clear data under general Settings > Apps > All > Google services framework.

Unfortunately this problem is sometimes on Google’s end too, so the above method may not work every time. If that’s the case, log into the Play Store from your PC and push the download to your device from there.

Error 919

This Google Play Store error is a pretty simple one, it just means that there isn’t enough space on your device to fully install or update an app. Removing some old unused apps is a good place to start, followed by pictures, videos or music if you’re really running out of memory space.

Error 491 / 923 / 101

491 unfortunately means that downloads and updates are impossible, so something has gone seriously wrong somewhere. To fix this error, you will need to remove and then add the same or a new Google account to your device.

Go to your device’s Settings > Accounts > Google menu, click on the account and then press Remove account. Restart your smartphone or tablet, then go back into Settings > Accounts > Google again to log back into your account. Finally, go into Settings > Apps, swipe to the All tab, scroll down to Google Services and click Clear data.

Error 403

The 403 error is similar to the one above, in that downloads and updates are impossible, for some reason. However, this time the problem is caused by a conflict that occurs when using two or more Google accounts to buy apps on one device.

To fix this, firstly log into the Google account that you bought the app with, uninstall it, and then hit the purchase/install button once again.

If that doesn’t work, removing your Play Store search history might remove the conflict. To do this, go into the Play Store Settings > Clear search history. Alternatively, you could try creating a new Google Play account and installing the app again using this account, although this is usually how the problem started anyway.

Error 927

This is another Play Store error that appears when trying to download or update an app, but this particular code occurs only when the Play Store is caught out in the middle of an update of its own.

The best fix is usually to wait for the Play Store to finish updating and installing, and then simply trying again. Alternatively, you can clear app data for the Play Store and Google Services under Settings > Apps > All.

Error 481

If you’re unfortunate enough to see the 481 error code, then it’s probably the end of the road for your Google account. This code means that there’s some major error with your account. The only fix is to remove your old account and then sign up for a new one. You can remove your account under General Settings > Accounts > Google.

Error 911

This download error can be a little tougher to diagnose exactly, as it’s sometimes a problem with your current WiFi connection, but can also be solved be clearing Play Store data in some instances, like many other error codes.

If you’re connected to a WiFi hotspot that requires a login, it’s possible that the Error 911 appears because you need to re-authenticate your connection. After you’ve done that, open the app back up and try again. If you’re still having problems after that, it’s likely something to do with your WiFi network, so try a different connection or perhaps switch to your network data connection, if you have enough data and the app is small.

Alternatively, you can try clearing Play Store data by going to Settings > Apps, swipe to the All tab, scroll down to Google Services and click Clear data and Clear cache.


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Google Play Store Error 495 relating to updating Kindle app

Post  forumtester on Tue Aug 28, 2018 10:45 pm

I received an Error 495 from Google Play Store when my device suddently refused for the first time to update my Kindle app. I found the following fix through trial and error. 

First uninstall existing Kindle app.

Transfer an older Kindle app version (apk file) from PC to Android device.  A quick Google search will find one for you. Ensure it downloads to either the desktop or Downloads folder for easy access.

Open File Manager in Android device.

Click on the Kindle apk file. You will be prompted with a security message which will block the Kindle installation.

Go to Tools > Settings > Additional Settings > Privacy > Unknown sources - Allow installation of apps from unknown sources. Change the setting to "on".

Return to File Manager and click on Kindle apk file to install.

Then go to Google Play Store and successfully update Kindle.

Afterwards ensure you change the setting back to "off" in Privacy.

Note: I believe this could be a solution also for other 3rd-party apps which refuse to be installed or updated.


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